Frequently asked
questions
questions
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How do I book a room?
Directly on our online booking engine accessible from our website.
I have a gift box, how can I make a reservation?
By mail, by communicating :
- Arrival date
- The reference number on your gift box
- The day on which you would like to enjoy access to the Yonaguni spa (from 9:30 a.m. to 8 p.m.)
- Your telephone number
Can I stay with 3 people in one room?
We have Deluxe rooms and Junior Suites that can accommodate 2 adults and up to 2 children (max 12 years). We do not have rooms for 3 adults.
Can I cancel a reservation?
Subject to the following conditions:
- Non-cancellable booking: 100% of the service will be charged
- Cancellable booking: free of charge up to 48 hours before arrival
Can I book for a group?
YES Send request by e-mail to: vente@yonahotel.com
Are pets allowed?
YES A supplement of €25 per day will be charged. Pets are not allowed in the restaurants, spas or pools.
Do you accept ANCV vacation vouchers?
Directly on our online booking engine accessible from our website.
