Frequently asked questions
All the answers to your questions about our wellness hotel in Alsace

STAY BOOKING
Directly on our online booking engine accessible from our website.
By filling in the form on our website under BOOKING / STAY WITH A GIFT BOX.
Or by e-mail, stating :
- Arrival date
- The reference number on your gift box
- The day you wish to use the Yonaguni spa (from 9:30 a.m. to 8 p.m.)
- Your telephone number
Gift boxes valid except on exceptional dates:
- Bank holiday eves, public holidays and long weekends
- Christmas market Fridays
- All dates identified as a minimum 2-night stay
Subject to the following conditions:
- Non-cancellable booking: 100% of the service will be charged
- Cancellable booking: free of charge up to 48 hours before arrival
We have rooms for 2 adults and up to 2 children (max 12 years).
We do not have rooms for 3 adults.
YES Send request by e-mail to: vente@leparchotel.fr
YES with reservations. ANCV vacation vouchers are accepted at the hotel and restaurants. They are not accepted for the purchase of gift boxes or to pay for Yonaguni Spa services.
YES A supplement of €25 per day will be charged. Pets are not allowed in the restaurants, spas or pools.
HOTEL
Rooms are available from 3pm on the day of arrival, and must be vacated by 11am on the day of departure.
We prepare a sweet treat with a candle, served at the end of your meal (don’t forget to specify the occasion when booking) subject to restaurant reservation.
We also offer, at an additional cost, in-room hospitality when you book online. A selection of surprises can be left in your room before your arrival (request by e-mail: info@yonahotel.com).
For RESIDENTS :
- 25-space parking lot at the hotel entrance
- 50-space parking lot 100m from the hotel (rue Mont Saint Jean)
For NON-RESIDENT customers :
- opposite the hotel
- rue Mont Saint Jean, opposite the Dragon d’Or restaurant
- Altau parking lot 150m away
YES We have 3 chargeable Freshmiles charging stations.
RESTAURANTS, SNACKING and BARS
- Breakfast: daily – 7:00 am to 10:00 am
- Restaurant: dinner every evening – 7:00 pm to 9:00 pm
- Brunch: Sunday lunch – from 12:00 pm
- Bar: snacking daily from 12:00 pm to 10:00 pm
Signature 4-course menu, excluding drinks (see SIGNATURE – Restaurant menu).
3-course menu, excluding drinks, prepared daily by the chef based on seasonal produce.
YES We strongly advise you to reserve your table in advance.
As breakfast is optional, it is not necessary to reserve it.
From 12:00 pm to 10:00 pm, at the bar and on the terrace (summer period).
NO, we serve snacks at the bar or on the terrace.
BREAKFAST
7:00 am – 10:00 am served at the TOMI restaurant
Live cuisine buffet with:
- Hot beverages and juice and sparkling bar
- Open kitchen for hot savoury and sweet specialities
- Charcuterie, cheese and smoked salmon buffets
- Cereal buffets, viennoiseries, pastries, breads
- Buffets of dairy products, jams, fruit
No.
YES Continental breakfast tray:
- hot drink
- fruit juice
- basket of bread and pastries
- butter and jam
ACCESS TO SPAS ⁄ RESIDENT CUSTOMERS
2 spas:
- Yonasaya Spa (500m²) – residents only
- Yonaguni Spa (3000m²)
The Yonasaya Spa is included in the room rate and is freely accessible throughout your stay.
Yonaguni Spa is available at an additional cost.
- Day from 9am to 8pm, at €60 per room.
- Yonasaya Spa: 7am – 8pm.
- Yonaguni Spa: 9am – 8pm.
YES In your room, a basket with towels, slippers and bathrobes.
- Women: 1-piece swimsuit and 2-piece swimsuit (no overalls).
- Men: swim trunks or swim shorts (no beach shorts).
- Yonasaya Spa: no.
- Yonaguni Spa: yes, with daytime access from 9am to 8pm in addition to the room rate (€60).
Luggage can be deposited in our luggage room or directly in your vehicle.
YONAGUNI SPA ⁄ NON-RESIDENT CUSTOMERS
Reservations can be made via our website www.yonaguni.fr. A prepayment will be required to confirm your reservation.
Reservations can be made on our website www.yonaguni.fr. You will need to enter the valid gift box number in the comments field.
Reservations can be made via our website www.yonaguni.fr. You can select day spa access, then add day spa access with gift voucher to your order.
YES Day spa and treatment bookings can be changed or cancelled up to 24 hours in advance. Cancellation requests must be made by e-mail only in order to be registered.
This indicates that there is no availability for all the people selected.
We do not accept reservations for groups of more than 6 people.
NO Holiday vouchers are not accepted at Yonaguni Spa.
NO We do not offer subscriptions.
We provide bathrobes, towels and flip-flops for your spa day.
The spa day includes 6 hours of access.
The Yonaguni spa is open from 9am to 11pm.
The Yonaguni spa is located within the Parc Hotel, 169 route d’Ottrott, Obernai, with parking reserved for resident guests. Public parking is available 100m away on route de l’Altau.
YES Yonaguni spa is wheelchair and PRM accessible.
NO The infinity pool and Yonasaya Spaa are reserved for resident customers.
Lunch includes a salad bar and poke bowl, a choice of fish or meat of the day with a vegetarian option, followed by a buffet of desserts and cut fruit.
We offer vegetarian and vegan options.
The Yuzu bar is open from 11.30am to 2.30pm.
YES No need to change for lunch.
We accept all swimwear except wetsuits.
The minimum age for access to Yonaguni Spa is 16.
YES with reservations. It is possible to take photos provided that no other person is in the picture.








